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About Us

PodPal Express LLC.,

Is an integrative high-tech manufacturer specializing in the production, development, researching and marketing of electronic cigarettes. Since the initial of its establishment, has been devoted itself to innovation, quality control, safety management and improved technology of electronic cigarettes.

STRONG R&D TEAM, NEW PRODUCT COMES UP EVERY MONTH.

Reasonable price, super quality, the defective rate below to 5 ‰ 
Factory managed by professional ERP system, on time delivery.

With an experienced and professional team

We have been cooperated with a great number of importers and wholesaler stores and trading companies on the processing & marketing of our products all over the world, especially the USA, Europe, Middle East and Asia.

  • WE ARE PROFESSIONAL 

    Dust-Free workshop, Best quality control, abundant supply ability.
    FDA, CE&ROHS&TPD approved.

     

  • Return Policy 

RETURN POLICY PLEASE READ OUR RETURN POLICY BEFORE MAKING A PURCHASE. WE DO NOT MAKE EXCEPTIONS TO THIS POLICY SO IF YOU DISAGREE WITH ANY PART OF THE POLICY, PLEASE REFRAIN FROM MAKING A PURCHASE.

Unopened Items

We accept returns of all unopened items for 30 days for refund or exchange. You are responsible for return shipment fees. To get things done as smoothly as possibly, call our customer service department at 321-300-drip, and our cheerful customer service reps will provide you with an ultra-necessary RMA number. We will notify you via e-mail of your refund once we have received and processed the returned item. Please allow 7 business days from the date we receive your shipment for the processing of your shipment. BEFORE YOU SHIP PRODUCT(S) BACK, make sure to email us to receive a Return Merchandise Authorization (RMA) number. Must be Inside the package, please include either a copy of the original Sales Receipt or Invoice, or completed RMA FORM. You must return all accessories and product component parts. Any items sent incomplete or defaced will not be given credit. For our protection, we respectfully reserve the right to refuse and return to sender any packages that do not contain the RMA number. We are not responsible for loss or damage of returned items.

 

Used items

If an item is used, we cannot provide refund. On the other hand, if you are not satisfied with the product within the 7 days starting upon delivery arrival date, we can exchange it for a different product of your choice. Customer is responsible for shipment fees for the returned item. If the item you would like to exchange is lesser value than your new product choice, we will refund you the difference. If its value is more, we will charge you the difference or even exchange for the same item. (Even Exchange: limit 3 of same item in single return package) Please note there can be a 20% restocking fee.  Items not purchased through this site: Even Exchange: limit 3 of same item in single return package To get things done as smoothly as possibly, call our customer service department at 1-800-122-1737, and our cheerful customer service reps will provide you with an ultra-necessary RMA number

 

Defective items

We accept returns of defective items within 7 days of arrival date. ( Please follow Unopened items procedure). There are certain brands that are exception to this due to their manufacturer policies. Please see below for details under "Exceptions"section. If you purchased an item and it is defective, we will replace the item within the first 7 days of arrival date. We can also offer exchange to a different item of your choice. Please see "Used Items" section above for details. Customers are responsible for return shipment fee. We will cover the shipping fee of the exchanged item. If your item becomes defective after 7 days of purchase, you will need to contact the manufacturer and use your warranty rights for the item directly through the manufacturer.

 

Exceptions

Certain manufacturers have strict policies of their own where they prefer to deal with end user product issues directly by themselves. These manufacturers do not allow resellers/distributors to accept returns or provide service to the end user for their brand name products. These brands are listed below. If you purchased one of these brands, we will handle your return requests within the 7 days of your arrival date. After 7 days, any issue with these products will need to be handled by the manufacturer. We cannot accept a return or refund for these items after 7 days of your purchase. You can contact these manufacturers directly. 

Your terms and conditions of use

 

PLEASE READ OUR POLICY BEFORE MAKING A PURCHASE. WE DO NOT MAKE EXCEPTIONS TO THIS POLICY SO IF YOU DISAGREE WITH ANY PART OF THE POLICY, PLEASE REFRAIN FROM MAKING A PURCHASE.

Disclaimer of Warranties and Limitation of Liability

This Site and all information, content, materials, products, software, and services included on or otherwise made available to you through this Site are provided by PodPal Express™ or its affiliates on an "as is" basis unless otherwise specified in writing. PodPal Express™ and its affiliates make no representations or warranties of any kind, express or implied, as to the operation of this Site or the information, content, materials, products, software or services included on or otherwise made available to you through this Site, unless otherwise specified in writing. You expressly agree that your use of this Site is at your sole risk. 

To the full extent permissible by applicable law, PodPal Express™ and its affiliates disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. PodPal Express™ and its affiliates do not warrant that this Site; information, content, materials, products, software, or services included on or otherwise made available to you through this Site; their services; or email sent from PodPal Express™ are free of viruses or other harmful components. PodPal Express™ and its affiliates will not be liable for any damages of any kind arising from the use of this Site or from any information, content, materials, products, software or services included on or otherwise made available to you through this Site, including but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing.

Welcome to www.podpalexpress.com – In visiting this website, you agree to accept the following terms and conditions. Please read each section carefully. 

To fully understand the conditions and business practices of PodPal Express, LLC and your guidelines to conduct business with us, please review our Privacy Notice. 

Communications 

Anytime you send PodPal Express an e-mail, or login onto our website at Www.podpalexpress.com, you are communicating with us in an electric format. This gives nonsmoker the permission to communicate back to you in the same electric format, either by e-mail or text written on our website. With this, we both mutually agree that any contracts, agreements, disclosures or notices, or any other communication that is provided to you by PodPal Express.


Compliance with Applicable Laws; Export Control Laws 

Visitor or user access to the Www.dripstop.co is governed by all applicable federal, state and local laws. All information available on eonsmoke.com is subject to U.S. export control laws and may also be subject to the laws of the country where you reside. 

Trademarks

PodPal Express™, and any other Www.podpalexpress.com graphics, logos, page headers, button icons, scripts, and service names are trademarks, registered trademarks.

Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.  PodPal Express only sells to smoking adults, 21 years or older, who own and can purchase with a credit card. If you are under 21, Www.podpalexpress.com and its affiliates will refuse service, terminate all of your accounts, remove or edit content, or cancel orders immediately. 

 

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. PodPal Expressreserves the right at any time after receipt of your order to accept or decline your order for any reason. PodPal Express reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order. PodPal Express reserves the right at any time after receipt to send an order to the confirmed AVS address.

 

Shipping

Please make sure you input the correct address for shipping. Once the label has been created we are unable to change the address. To change the address, you would need to contact USPS and process a package interception. If there is a processing fee PodPal Express™ is not responsible.  

Fraud Protection Policy

PodPal Express™ reserves the right to prosecute to the full extent possible any and all fraudulent activity in conjunction with the website or products sold. You agree that all information provided at checkout is accurate and indisputable beyond protection provided by the federal Fair Credit Billing Act (FCBA). PodPal Express™ shall have the right to pass through any and all penalties and fees to you in the case a chargeback is disputed and overturned in favor of PodPal Express

Risk of Loss

All items purchased from Www.podpalexpress.com or from the PodPal Express® offices or sales/distribution agents are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon delivery to the carrier.

For lost packages please contact the carrier to file a lost package claim.

PodPal Express™, LLC. is not liable for any damages that are done to any electronics that are compatible with DripStop USB/Wall/Car chargers including computers, cell phones, tablets, car accessories etc. Please use all PodPal Express products and electronic cigarette accessories in the responsible format as to minimize the possible damages done.

Product Descriptions

  PodPal Express™ and its affiliates attempt to be as accurate as possible when posting content. 

Pricing

Except where noted otherwise, the prices displayed for PodPal Express™ products represent the full suggested retail price listed on the product itself. Where an item is offered for sale by one of our merchants, independent sales representative or distribution agents, the price may be provided by that merchant. 

With respect to items sold by PodPal Express™, we cannot confirm the price of an item until you register online and complete an online order form. 

Disclaimer of Warranties and Limitation of Liability

This Site and all information, content, materials, products, software, and services included on or otherwise made available to you through this Site are provided by PodPal Express™ or its affiliates on an "as is" basis unless otherwise specified in writing. PodPal Express™ and its affiliates make no representations or warranties of any kind, express or implied, as to the operation of this Site or the information, content, materials, products, software or services included on or otherwise made available to you through this Site, unless otherwise specified in writing. You expressly agree that your use of this Site is at your sole risk. 

To the full extent permissible by applicable law, PodPal Express™ and its affiliates disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. PodPal Express™ and its affiliates do not warrant that this Site; information, content, materials, products, software, or services included on or otherwise made available to you through this Site; their services; or email sent from PodPal Express™ are free of viruses or other harmful components. DripStop™ and its affiliates will not be liable for any damages of any kind arising from the use of this Site or from any information, content, materials, products, software or services included on or otherwise made available to you through this Site, including but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing. 

Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights. 

PodPal Express™ reserves the right to change any and all content contained on this Site at any time without notice.

Applicable Law

By visiting PodPal Express™, you agree that the laws of the State of California, USA, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and DripStop™ or its affiliates. 

Severability

If any provision of these Site Terms shall be deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these terms and conditions and shall not affect the validity and enforceability of any remaining provisions. 

Disputes

a.    AGREEMENT TO ARBITRATE.  You and we agree to submit any dispute arising under this agreement, with the exception of disputes alleging criminal or statutory violations,  to binding arbitration in accordance with the Rules of the Better Business Bureau (Binding).  A volunteer BBB arbitrator will render a decision that the arbitrator considers to be fair; in doing so, the arbitrator is not required to apply legal principles.   The arbitrator’s decision will be final and binding on both you and us, and judgment on the decision may be entered in any court having jurisdiction.  All administrative fees for the arbitration will be paid by the business. This Agreement to Arbitrate affects important legal rights.  Neither of us will be able to go to court for disputes that must be arbitrated.

 

PRIVACY NOTICE

This privacy notice discloses the privacy practices for PodPal Express™, LLC.  This privacy notice applies solely to information collected by this web site.  It will notify you of the following:

 

  1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.

2.  What choices are available to you regarding the use of your data.  

3.  The security procedures in place to protect the misuse of your information. 

4.  How you can correct any inaccuracies in the information.

 

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you.  We will not sell or rent this information to anyone.

 

We will use your information to respond to you, regarding the reason you contacted us.  We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

 

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

 

We may change this privacy policy at any time by posting revisions through this website. This policy has been revised as of April 1st 2014

 

Your Access to and Control Over Information

 

You may opt out of any future contacts from us at any time.  You can do the following at any time by contacting us via the email address or phone number given on our Instagram: @podpalexpress

 

-      See what data we have about you, if any.

-      Change/correct any data we have about you.

-      Have us delete any data we have about you.

-      Express any concern you have about our use of your data.

 

Security

We take precautions to protect your information.  When you submit sensitive information via the website, your information is protected both online and offline.

 

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way.  You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

 

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.  The computers/servers in which we store personally identifiable information are kept in a secure environment.

 

Privacy Questions

If you have any questions or concerns about the PodPal Express™ Privacy Policy or data processing, please contact us.

PodPal Express™, LLC may update its Privacy Policy from time to time. When we change the policy in a material way, a notice will be posted on our website along with the updated Privacy Policy.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via email at Support@podpalexpress.com

This Drop Shipping Supplier Agreement (“Agreement”) is made and effectively by date August 16, 2017:

BETWEEN:(Podpalexpress.com) (the "Vendor"),
a person existing under the laws of the [USA] or
corporation organized and existing under the laws of the [USA],
with its head office located at:

AND:       (Shenzhen Notike Technology Co., LTD) (the "Supplier"), a corporation organized and existing under the laws of the [China/USA], with its head office located at:

Definitions

Drop shipping: Drop shipping is a retail fulfillment method in which the retailer does not keep goods in stock but instead directly transfers End Customer orders and shipment details to either the Supplier, another Retailer/Distributor/Wholesaler who then ships the goods directly to the End Customer. In the retail businesses, the majority of Vendors make their profit on the difference between the Wholesale and Retail price, but some Retailers earn an agreed percentage of the Sales in commission, paid by the Supplier to the Vendor.

End Customer: The End Customer is paying the Vendor for the Products, and is the receiver of those Products.

Parties hereby agree as follows:

Vendor wishes to sell and promote the products offered by the Supplier on their web site located at (http://www.podpalexpress.com) and agrees to give all sales and/or orders resulting from the previously mentioned products solely to Supplier. 

 

 

1) Term

Vendor and Supplier agree that the term of the Agreementshall commence on its above written effective date and shall continue for a period of 6 months, and for as long thereafter as it is mutually agreed between Vendor and Supplier.

 

2) Cancellation

If Vendor or Supplier is not satisfied with the cooperationdefined by this Agreement, and the results thereof, either party may terminate this Agreement by providing thirty (30) days written notice to the other aforementioned party.

 

3) Vendor's Role

Vendor sets up a Drop shipping Account with the Supplier.

The Vendor is selling the mutually agreed Products defined in this Agreement (Appendix I) and ensures Supplier that it will not make any misleading claims or produce any misleading advertising material in respect of the Products. Vendor is the main contact person of the End Customers. Vendor will provide After Sales support

Vendor is first point of contact when any After Sales services need to be provided to End Customer.

Each package sent to the End Customer will appear to have come from the Vendor directly. Supplier shall not be transparent in the shipping process. It will only play a role in case a re-imbursement is applicable and Products have to be returned to Suppliers facility.

 

4) Supplier's Role & Services

Supplier will provide product fulfillment for all sales obtained by Vendor in regards to any images of products supplied by Supplier. Supplier is not involved in the actual transaction between the Vendor and the End Customer. Supplier is not the Agent of either the Vendor or the End Customer.

Supplier retains all rights to all images of products Supplier provided to Vendor and retains the right to prohibit the use of any and all images provided. Vendor may not use any of the images contained within the provided photos for any other purpose other than to gain sales, which will be given to the Supplier.

Supplier is responsible to provide the correct Price to the Vendor. New prices will be adjusted through negotiation and Agreement during 1 months before the commencement of the new Agreement Year. In fixing any new prices, the Supplier will provide the Vendor with details of cost increases and other relevant data. Both Parties will act in good faith in these negotiations.

 

 

5) Billing

Vendor’s credit card information must be provided to Supplierbefore this Agreement can become valid. At the end of each business day the Vendor’s credit card will be charged for the orders placed that day. Items will not be shipped until the credit card payment has cleared the Supplier’s merchant account (usually a 24-hour turnaround time).

 

6) Fees and Charges

Supplier will provide Vendor with a detailed listing of all items shown in the photos along with, but not limited to, the price they will be charged for each item, shipping amounts and any and all other charges which may be due in affiliation with each item. Supplier will also provide Vendor with the suggested retail price but not does not promise or suggest those prices to be the best price for Vendor’s web site.  

Prices of Products at the date of this Agreement are shown in Appendix I. These prices include transportation to the delivery point. Prices will be subject to adjustment at the commencement of each new Agreement/Year.

When the Vendor buys Products for resale, it will be free to fix its own resale prices.

Vendor will pay all fees and charges incurred with each item shipped by the Supplier directly to the End. The price the Vendor charges for each item will be left solely to the Vendor’s discretion. The Drop Shipping Fee is $ (00,00)  per item.

 

7) Sales and Tax

Vendor agrees that it is the sole responsibility of Vendor to collect, report and remit all taxes to the correct tax authority for all business transactions, sales or revenue stemming from the sales of the Supplier’s products. Vendor further agrees that Supplier is not obligated to determine whether a sales tax applies and is not responsible to collect report or remit any tax information arising from any transaction involving the images or photos provided.

 

8) Return policy

Supplier will provide a 7-day return policy during which an End Customer may return an item that is undamaged, unworn, with tags still attached (at their own expense). Supplier will also provide a return/refund policy for any damaged or defective items as long as any claims are placed within the agreed upon 7 days of the item being received. Supplier will not provide any policy for any claims placed on an item after 7days of being received.

 

9) Wrong address

Vendor is responsible to provide the correct address. Supplierwill charge the Vendor any and all fees associated with a wrong address is provided. If the apartment/suite number is not included or a wrong postal code is provided and reshipping is required, there will be a re-shipping charge equal to the original shipping charge added to the Vendor’s account. There will be a 25% restocking fee for all packages returned to Supplier because of a bad address being supplied.

 

10) Responsibility

Supplier is responsible or liable for the provided Materials and Products provided to End Customer. The warranty provided on these Products is valid. If End Customers appear to have issues with provided Products, and the first After Sales services provided by the Vendor are not sufficient, the Supplier needs to provide further assistance to deal with the issues. Further, the Vendor has independently evaluated the desirability of participating in the Supplier’s Drop ShippingProgram and is not relying on any representation, guarantee or statement other than set forth in this Agreement.

Supplier guarantees Vendor that all provided goods don’t violate any IP, Copyright or Trademark law. In case Products are patented, Supplier ensures Vendor they have the license to sell the goods.

However, the success of the Vendor’s webshop/website, the accuracy, or legality of its content and operation is responsibility of the Vendor.

Vendor must handle all returns/exchanges/etc. Supplier will not handle any returns/exchanges for any drop ship End Customer. Vendor will provide in case of return of goods and Supplier will not accept phone calls, letters, and packages directly from any of your End Customers.

11) Claims

If the Vendor becomes aware of any claim or potential claim in respect of defective Product liability arising from a delivery of any Products it shall immediately inform the Supplier in writing providing all necessary information/documentation to enable the Supplier to take any appropriate action.

The Vendor may require the Supplier to give all reasonable assistance, at the Supplier’s cost, to enable to defend both theirreputation. The Vendor shall not, without the prior written authorization of the Supplier settle any such claim.

 

12) Right to Modify

Vendor and Supplier retain the right to modify this Agreementat any time. Changes will not be retroactive. If any modification is unacceptable to the Vendor, the recourse will be termination of the Vendor’s participation in the Supplier’s Drop Shipping Program. Continued participation will constitute acceptance of the modifications.

 

13) Non-Payment

Non-payment by Vendor will result in immediate removal from Supplier’s Drop Shipping Program. Legal action will be taken if any payment reaches 30 days past due. Supplier is not responsible for any payment problems between the Vendorand the End Customer.

 

14) Severability

If any provisions or sections of this Agreement shall be deemed unlawful, void or for any reason unenforceable, then that provision or section shall be deemed severed from these terms and conditions and shall not affect the validity and enforceability of any remaining provisions.

 

15) Confidential Information

During the course of business between Vendor and Supplierconfidential information related to Vendor’s or Supplier’s business need to stay confidential. Such confidential information may include market prices, unique visitor’s website, inventory levels, product features and pricing and anticipated new products, Supplier sales practices and programs. Vendor agrees that the confidential information will be used solely for the purpose of conducting business with Supplier. Vendor must not disclose or distribute any confidential information to any competitor of Supplier or to any other third party without the express written consent of the Supplier.

All images of all products supplied by Supplier, including images on Supplier’s web site and its catalogue DVD, Blue-ray, are the exclusive property of Supplier. The Vendor may use these images only in connection with the sale of Supplier’s products and only in compliance with any policies or terms stated by the Supplier. No other use or distribution is permitted, and Vendor may not use Supplier’s images in connection with the sale of products from any person or entity other than the Supplier.

Prices and product availability are subject to change, and important changes need to be shared with Vendor in advance. By placing an order, the Vendor accepts all Supplier’s terms and policies set forth in this Agreement.

The Supplier reserves the right to modify any of the terms of this Agreement with notice to the Vendor.

 

16) Effectiveness

This Agreement takes effect as of August 16, 2017.  This Agreement is governed by the laws of (COUNTRY). The Parties agree to resolve any disputes that may arise from this Agreement or ensuing.

Agreements in an amicable way. If the Parties fail to resolve such disputes amicably within 30 days after a dispute has arisen, disputes shall be settled in accordance with the rules of arbitration of (ORGANIZATION IN COUNTRY), by one arbitrator and in the English language. The arbitral award shall be binding.

This Agreement nullifies any prior Agreements and Agreements regarding applicable conditions and may only be deviated from by written Agreement.

 

 

 

 

 

 

17)   Signatures

IN WITNESS WHEREOF, the undersigned have executed this Agreement and signed in duplicates on August 16, 2017.

 

Approved by:                             Approved by:

 

VENDORSUPPLIER

(Signature)(Signature)

 

(Formal Name + Title) (Formal Name + Title)APPENDIX I: PRODUCTS ANDSERVICES PROVIDED

 

PRODUCT DESCRIPTION:

#

ITEM CODE

ITEM DESCRIPTION

PRICE

REMARKS

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

SERVICES DESCRIPTION:

 

Supplier provides drop ship services to Vendor, mainly by sending out packages to End Customers/addresses other than what is stated in your Drop Shipping Account.
Package will be packed and shipped from the facility nearest you to your End Customer based on the shipping information you provide.
Supplier will NOT put any items related to their Vendor in the packaging, such as: receipt/pricing/sales flyers/etc.
Supplier provides the possibility to drop ship to international addresses, however they have a surcharge.
Drop Ship packages have an additional $..... shipping and handling charge per order. All regular and/or oversize shipping charges still apply.
Supplier is able to provide your End Customers with any of Vendor merchandise materials, such as paperwork (i.e. packing slips, receipts, etc). This comes with a surcharge.
Supplier reserves the right to terminate this Agreement at any time; however, we will notify your End Customers prior to doing so.
Please review all county/city laws that may apply to items you would like shipped. Supplier is NOT responsible for any items that may be restricted.
Supplier ships via the following Express services:

 

 

NOTICE ALLBUSINESSTEMPLATES.COM

The information in this document is designed to provide an outline that you can follow when formulating business or personal plans.  
Due to the variances of many local, city, county and state laws, we recommend to consider professional legal counseling before entering into any Agreement or Agreement. AllBusinessTemplates.com herewith expressly rejects any liability incurred due to the use of any documents provided on its website.

 PodPal Express is ran and owned by DripStop LLC

 

PodPal Express® Support Phone Number ~

1-(321)-300-Drip (Mon-Fri 9am - 9pm EST)

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